File on 4 Investigates Folgen

Record ambulance delays are leaving patients waiting hours for emergency care to arrive with waiting times increasing every month. Some patients wait hours at home, many wait outside the hospitals for a bed to become available, but for a small number, ambulances are arriving too late and patients are dying while waiting for help to arrive. In this episode of File on 4 we hear how the crisis is impacting both patients and ambulance staff. In a series of six devastating 999 calls over one hour we hear how ambulance delays in Manchester changed the lives of one family forever, while paramedics and 999 call handlers chart the huge strain on the ambulance service through Christmas and New Year via personal audio diaries which reveal their innermost thoughts, concerns and experiences as they battle through the crisis.Reporter: Jane Deith Producer: Annabel Deas Researcher: Scott Hesketh Editor: Carl Johnston

The NHS is sending patients with the most complex mental health needs to spend months or even years in specialist rehabilitation units, with the promise of helping them to recover. Adam Eley speaks to some patients who say they were sent to units sometimes hours from home, where poor care meant their condition got worse. Some experts say there is not enough oversight of the care provided.Credits: Reporter: Adam Eley Producer: Emma Forde Editor: Nicola Addyman

The high stakes cat and mouse game between police and darknet drug dealers Police say they are finally turning the tide on drug dealers selling on the darknet – a secretive part of the internet which has been described as like “online shopping for drugs.” The UK’s National Crime Agency says recent international takedowns of so called dark markets and arrests in multiple countries are a result of new techniques in cyber policing that is giving them the upper hand. However, BBC research suggests that police around the world have an uphill struggle on their hands as many dealers - known as vendors - have survived multiple market place collapses by operating across many different darknet sites. The BBC’s cyber reporter Joe Tidy and BBC data journalist Alison Benjamin journey into this hidden world to speak to vendors and buyers and uncover secrets of the trade The programme reveals the major role played by UK dealers in the global business which is estimated to be worth more than a billion dollars a year. Reporter: Joe Tidy Producer: Paul Grant Editor: Maggie Latham