File on 4 Investigates Folgen

They’re the intensive care staff we see on the TV news. In their protective equipment, we can’t see their expressions – even their own colleagues find it hard to recognise them behind their masks. We can’t read their faces, but we can hear their thoughts - as they record a series of diaries as the weeks in the grip of the virus go by. In these recordings for File on 4, doctors and nurses take off their masks and reveal their private emotions and professional fears. They talk from the heart, sharing how they feel about their patients and the emotional toll on them and their families. For the diarists, it’s a rare moment to stop and reflect, to mourn the losses and hold on to the glimmers of hope.Reporter: Jane Deith Producer: Paul Grant Editor: Carl Johnston

Great Ormond Street Hospital in London has a global reputation for providing outstanding care to children with the most complex medical conditions who need expert help. The hospital, known as GOSH, boasts more specialist services for children under one roof than any other and employs some of the country's leading doctors to staff them. The vast majority of the 43,000 children who stay at GOSH every year receive care which befits its reputation. But when things go wrong, is the hospital being transparent about its failings and does it do everything it can to prevent mistakes being repeated? When serious mistakes happen hospitals are duty-bound to launch serious incident investigations to understand what exactly happened and report them to external bodies. But File on 4 investigates claims that in some cases the hospital has failed to declare serious incidents despite evidence of harm. Reporter Michael Buchanan began investigating how the hospital deals with errors after attending the inquest of 14-year-old Amy Allan, from North Ayrshire, who died following elective back surgery. Michael returns to Scotland six months later to investigate how the hospital responded to Amy's death and meets other families who say they cannot get the answers they're seeking.Producer: Ben Robinson Reporter: Michael Buchanan Editor: Carl Johnston

Usman Khan was released from prison in 2018 for plotting a terror attack. He'd undertaken two de-radicalisation programmes designed to turn him away from violent extremism. Yet despite efforts to rehabilitate him, Khan launched an attack near London Bridge - killing two people. It was the first of two violent attacks involving convicted extremists in a little over two months. So just how effective are schemes designed to de-radicalise offenders? For the first time, File on 4 hears from those at the heart of these programmes - the 'intervention providers' tasked with turning offenders away from violence. Some say offenders are able to cheat the system and convince the authorities they've changed their ways. So how can these intervention providers ever know when their work has been successful? The programme hears from a serving prisoner in a maximum security jail who says convicted terrorists are "gaming" the system by pretending to comply with "de-radicalisation" courses - and he warns that non terrorist offenders are being dangerously radicalised.Reporter: Adrian Goldberg Researcher: Luke Radcliff Producer: Helen Clifton Editor: Carl Johnston